# Kogan Marketplace Cashback explained for Australian shoppers

Understand Kogan-brand versus third-party listings, customer status and pending Cashback before checkout.

By: ShopBack Discover editorial team
Published On: 2026-09-25
Verified On: 2026-09-25

[Editors](https://discover.shopback.com.au/authors) · [Editorial policy](https://discover.shopback.com.au/editorial-policy)

Promo codes featured on ShopBack's Kogan page under Deals & Discounts stack with ShopBack Cashback. Promo codes featured on ShopBack's Myer page under Deals & Discounts stack with ShopBack Cashback. A tracked pending amount is not money off the checkout bill.

## A storefront can contain different sellers

Kogan's Australian listing has separate offer categories for Kogan-brand items and Marketplace items. That makes seller and item classification central to a purchase decision. A product search may place visually similar products next to each other, but the seller, specifications and after-purchase service described at checkout may differ. Confirm those details on the exact listing.

## Customer status changes the Kogan question

The checked Kogan page distinguishes new and existing customer categories for Kogan-brand items and shows a separate Marketplace category for new customers. If you have previously bought from Kogan, review your status rather than assuming a newly created basket is a new-customer order.

Do not use a displayed category as a guarantee for an entire mixed basket. Inspect which items are Kogan-brand, which are Marketplace, and whether any code is used. Promo codes featured on ShopBack's Kogan page under Deals & Discounts stack with ShopBack Cashback.

## Separate checkout cost from a pending entry

Hypothetical example only: a Kogan-brand item costs A$92 and delivery A$8, making A$100 due today. A similar third-party item costs A$89 plus A$15 delivery, making A$104 due today. The first is A$4 less on these invented prices. Before choosing it, compare model, seller, delivery conditions and any relevant warranty information shown by the sellers.

It is not deducted from A$100 or A$104 at payment.

## Take a clean route to the selected listing

Check the actual seller and full basket, then visit Kogan through its Australian ShopBack listing for the purchase you choose. Keep the checkout confirmation identifying seller and items, particularly when ordering from more than one seller.

Neither path replaces the product listing's delivery and returns details. Budget for the total shown at checkout and regard any later tracked Cashback as provisional until confirmed.

## Frequently asked questions

### Does pending Cashback reduce the amount due now?

Pending is an unconfirmed tracking stage, not a checkout discount.

### How do I start my purchase through ShopBack Australia?

Start from ShopBack's Myer page, then click through and finish your order in the same session.

## Stores mentioned

- [Kogan terms](https://discover.shopback.com.au/stores/kogan) · [Shop at Kogan](https://www.shopback.com.au/kogan)
- [Myer terms](https://discover.shopback.com.au/stores/myer) · [Shop at Myer](https://www.shopback.com.au/myer)

## About this guide

Check the live Cashback rate on the ShopBack page. Start from your chosen store's ShopBack page, then click through and finish your purchase in the same session.

## Related guides

- [Check an Adore Beauty skincare basket before expecting Cashback](https://discover.shopback.com.au/guides/adore-beauty-basket-eligibility)
- [Adore Beauty refill or gift bundle: compare the actual basket](https://discover.shopback.com.au/guides/adore-beauty-refill-versus-gift-bundle)
- [Beauty shopping in Australia: compare product and basket](https://discover.shopback.com.au/guides/beauty-shopping)
- [A Myer online sale checklist for Australian shoppers](https://discover.shopback.com.au/guides/myer-online-sale-checklist)

## Shopping categories

- [Beauty shopping in Australia: compare product and basket](https://discover.shopback.com.au/guides/beauty-shopping)
- [Electronics shopping in Australia: compare three local paths](https://discover.shopback.com.au/guides/electronics-shopping)

## Sources

- [ShopBack Australia page](https://www.shopback.com.au/kogan)
- [ShopBack Australia: Myer marketplace distinctions](https://www.shopback.com.au/myer)
- [ShopBack Australia: what pending Cashback means](https://www.shopback.com.au/guide/basics/what-is-pending-cashback)