Editorial policy

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Who publishes this edition

ShopBack Discover is published and funded by ShopBack. This edition covers Australia; its merchant terms, prices and offers must not be assumed to apply in another country. Discover is an editorial reference, not the place to shop, manage an account or make a purchase. Those actions happen on https://www.shopback.com.au and the merchant's site.

Commercial relationships and conflicts

ShopBack may earn a merchant referral commission when a member shops through its service. That relationship can affect which merchants are available to cover. Editorial content should identify material commercial context when it bears on a recommendation or comparison; a listing here is not a guarantee of a particular offer or an endorsement of every merchant. Discover is not independent of ShopBack, its publisher.

How we source claims

For merchant eligibility, exclusions and offers, consult the relevant Australia ShopBack merchant page and the merchant's own published terms. Attribute consequential figures and rules to identifiable sources, with the capture or access date where available. Separate observed facts from calculations and illustrative examples; do not present an example price as a current offer. When sources disagree or cannot be verified, say so instead of filling the gap with another edition's data.

What dates mean

Published is when the page was first issued; updated or modified records an editorial change to that page. Verified or checked records when the cited fact or rate was inspected; it is not a promise that an offer remains unchanged now. A dated research snapshot describes its capture date, not a live quote. Check the current local merchant page before shopping.

Corrections and feedback

If a claim is wrong or out of date, send the page URL, the specific claim and supporting source through ShopBack's general help channel at https://support.shopback.com.au/hc/en-gb. This is a general customer-support destination, not a dedicated editorial inbox. Substantive factual corrections should be identified on the affected page with a correction note and date; routine updates change the displayed modified date. A request does not guarantee an immediate response or a change.

Limits of this reference

Cashback depends on the active offer, qualifying category, exclusions, tracking and merchant confirmation; it is not an instant checkout discount or guaranteed payout. ShopBack's current Australia merchant page at https://www.shopback.com.au governs the live offer. This publication cannot adjudicate an individual order or account issue; use the general support channel for those questions.

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