Contents
Start on the store's ShopBack Australia page, then click through and finish your purchase in the same session. If the store validates the order, Cashback can move from tracked or pending to confirmed and become withdrawable.
Start with the Australian store page
Cashback is a referral arrangement, not a reduction to the retailer's checkout total. In Australia the account balance is expressed in Australian dollars.
Use the ShopBack website, app or extension to begin the shopping journey, then complete checkout after clicking through to the store. ShopBack's Australian guide describes the same-session click-through flow; the particular merchant page controls what is eligible.
A tracked amount is not money in your bank yet
A purchase may first show as tracked or pending. ShopBack Australia's pending-Cashback explanation says confirmation follows the store's claim window, rather than the moment you pay. Check the transaction record against your receipt and the store's published tracking guidance; do not plan to spend pending Cashback as if it were already paid.
Travel adds another clock. A future holiday can remain pending much longer than a clothing purchase, even when the original click was tracked.
Complete your purchase through ShopBack
For a fair comparison, start with the price you would actually pay in AUD, including delivery, and regard eligible Cashback as a possible later benefit. A low headline price can still beat an apparently better Cashback offer; the reverse is also possible. Buy the right item from the right channel before optimising a percentage.
When a promotion changes the answer
Promo codes featured on ShopBack's THE ICONIC page under Deals & Discounts stack with ShopBack Cashback. Promo codes featured on ShopBack's Myer page under Deals & Discounts stack with ShopBack Cashback. Other stores have different conditions.
Shopping categories
Explore related local shopping categories and their store terms:
- Beauty shopping in Australia: compare product and basket
- Fashion shopping in Australia: compare fit and final cost
Frequently Asked Questions
Is pending Cashback available to withdraw?
ShopBack Australia's pending-Cashback guide says the store must validate the order through its claim window before Cashback becomes confirmed and available.
Do delivery charges earn Cashback?
Do not assume so.
Store terms
About this guide
Check the live Cashback rate on the ShopBack page. Start from your chosen store's ShopBack page, then click through and finish your purchase in the same session.
Related guides
- Can you combine Australian sale discounts and Cashback?A practical check for sale prices, coupon codes, loyalty rewards and eligible Cashback at Australian retail and travel stores.
- Find Cashback for an Australian store before shoppingA practical way to discover ShopBack listings for a chosen fashion, department-store or beauty purchase.
- How to find your ShopBack purchases in AustraliaCheck the pending tab, retrace your click and report a missing Australian order without assuming that a claim guarantees payment.