Big W delivery and rewards

Essential guidance on navigating Big W delivery options, reward points, and online shopping steps for Australian customers.

Contents
TL;DR

Secure free standard delivery by hitting spend thresholds of $59 for Metro or $99 for Regional and Remote areas, and always confirm final costs at checkout to account for bulky or partner-sold items.

Understanding delivery costs

Standard delivery fees depend on your location and order value. Metro orders under $59 incur an $8 fee, while Regional and Remote orders under $99 incur a $10 fee. Note that fragile or bulky items may attract additional surcharges regardless of your basket total. Always view the exact delivery charge displayed in your checkout before finalising your payment.

Using rewards and offers

You can earn and redeem Everyday Rewards points both online and in store. Focus only on products you genuinely need rather than increasing your spend simply to reach offer thresholds. Check promotional labels carefully, as a listed deal does not automatically represent the best value for your specific shopping requirements.

Steps for online orders

For items eligible for Cashback, ensure you start your journey via the relevant ShopBack Australia merchant page before you begin shopping. Promo codes featured on ShopBack's Big W page under Deals & Discounts stack with ShopBack Cashback. Finalise your checkout only after verifying that all fees and discount applications meet your expectations.

Frequently Asked Questions

How do I qualify for free shipping?

You qualify for free standard delivery on items sold by Big W when your order exceeds $59 in Metro areas or $99 in Regional and Remote areas.

Are there different delivery fees for marketplace items?

Delivery costs can vary if your order contains items sold via Big W Market or by external vendors. The precise delivery fee for these items is calculated and displayed at checkout.

Store terms

    About this guide

    Check the live Cashback rate on the ShopBack page. Start from your chosen store's ShopBack page, then click through and finish your purchase in the same session.

    Sources

    Editors · Editorial policy

    Shop now