Frequently asked questions
What is included in Virgin Australia Economy fare types?
Compare the fare’s included bags, seat selection and change conditions before paying. Velocity membership and fare type are separate considerations; do not assume a cheaper fare includes the same baggage or flexibility.
Does Virgin Australia have a loyalty program?
Velocity Frequent Flyer is the free loyalty program. Members earn Velocity Points and Status Credits on eligible fares.
Are promo, coupon, or discount codes eligible for Cashback?
Promo codes featured on ShopBack's Virgin Australia page under Deals & Discounts stack with ShopBack Cashback.
When is Virgin Australia Cashback confirmed?
For return flights, this is satisfied once both flights have been completed.
How do I get ShopBack Cashback on Virgin Australia?
Start from ShopBack's Virgin Australia page, then click through and finish your booking in the same session.
Guides for this store
- Checking senior and pensioner flight discountsInformation on identifying senior and pensioner airfare concessions for Australian travellers.
- Travel Tuesday: deciding whether to waitEssential guidance for Australian travellers deciding whether to wait for Travel Tuesday, including booking tips and how to use ShopBack for potential savings.