Contents
Compare the exact device and delivered price at JB Hi-Fi, The Good Guys and Kogan before considering cashback. JB Hi-Fi excludes named brands and third-party Marketplace sellers; The Good Guys excludes named brands and negotiated offers; Kogan separates its own brand from Marketplace items and excludes existing customers purchasing Marketplace items. Read the chosen store's live ShopBack Australia terms before checkout.
Start with a device specification
Pick a model number, storage capacity, colour and included accessories. A laptop with twice the storage or a television with a different panel is not a like-for-like alternative, even if its thumbnail looks similar. Record the final delivered AUD total, delivery window and any stated installation service separately for each retailer. Product availability and current prices have to be checked at the shops.
For a choice between retailers, note who actually sells and fulfils the item. JB Hi-Fi's ShopBack listing excludes third-party JB Hi-Fi Marketplace products, while Kogan distinguishes Kogan-brand goods from Marketplace items in its offer categories. Those distinctions can matter more than the broad word 'electronics' on a search page.
Read each store's specific exclusions
JB Hi-Fi lists exclusions including Apple, PlayStation, Nintendo, Xbox, Meta, pre-orders and Extra Care. That is a store-specific exclusion list, not a claim that those brands are unavailable to buy. The Good Guys lists its own excluded brands, named consoles, Gold Service Extras and certain supplier-shipped products; its terms also exclude negotiated offers through live chat, phone or a sales representative.
Kogan has a different split: its checked ShopBack page excludes existing customers who purchase Marketplace items. The page separately displays Kogan-brand and Marketplace customer categories. If you are comparing one branded item sold by Kogan with a third-party listing, look at the seller and your actual customer status rather than assigning both the same possible return.
Compare the amount due now
Use delivered totals before any potential cashback. Hypothetical example only: an exact model is A$420 plus A$20 delivery at one shop, A$435 delivered at another and A$410 plus A$35 delivery at a third. The respective checkout totals are A$440, A$435 and A$445; the second is lowest on these invented inputs. They are not live product quotes.
Delivery is still real money you pay, even though the checked JB Hi-Fi, The Good Guys and Kogan pages exclude shipping or delivery from eligible spend. If one listing bundles a service or accessory, price that difference separately. A better delivery date or a more useful included item might outweigh a small checkout difference.
Follow the chosen store's path
Check the merchant page for the exact goods and payment route. JB Hi-Fi excludes purchases made with gift cards or coupons and purchases through physical stores, phone sales and web chat. The Good Guys excludes its app and off-platform vouchers or codes; its Price Beat and promo-code discount amounts are excluded from eligible spend. Kogan excludes unsupported codes.
After deciding which product and retailer suit you, open that store's ShopBack Australia page and click through for a fresh purchase. Check the seller and final basket before payment, and retain the order confirmation. Cashback may track at a different amount and be adjusted during confirmation; do not reduce the checkout budget by a conditional return.
Frequently Asked Questions
Are all Kogan Marketplace purchases treated like Kogan-brand items?
No. Kogan's checked ShopBack listing has separate categories and excludes existing customers purchasing Marketplace items.
Can I count delivery when comparing what I pay?
Yes, include delivery in the checkout total; the checked merchant listings exclude it from cashback-eligible spend.
Does a JB Hi-Fi Marketplace seller qualify under the same terms?
JB Hi-Fi's checked listing excludes products sold by third-party JB Hi-Fi Marketplace sellers.
About this guide
The linked sources document ShopBack processes and merchant terms; any arithmetic examples are illustrations, not verified current prices or cashback amounts. Offers and exclusions can change. Check the current local ShopBack merchant page for the applicable terms before shopping.
Related guides
- Electronics shopping in Australia: compare three local pathsCompare JB Hi-Fi, The Good Guys and Myer by model, delivered price, seller and cashback eligibility.
- JB Hi-Fi savings guide for Australian tech purchasesDecide whether a JB Hi-Fi online technology purchase is worth making after delivery, eligibility and returns.
- JB Hi-Fi versus The Good Guys: compare an appliance orderDirect comparison of matching appliance models, delivery and distinct ShopBack exclusions at two Australian stores.